May 27, 2020

New Worksafe BC Procedures Plan

In consultation with the Worksafe Returning To Safe Operation guidelines, we will be implementing the below policies at SunScape:

  1. SNEEZE BARRIERS have been installed at our reception desks. Please ensure you are approaching our reception desk in front of these barriers.
  2. FLOOR DECALS have been placed so that customers are clear where they are to sit/stand.  We will have one decal in front of the reception desk, and 1-4 additional decals in the lobby directing clients where they can wait to maintain a 2 meter separation from other clients. Staff are required to enforce the distancing in our lobby.
  3. BED AND ROOM SANITIZATION will be enhanced as follows, and bed sanitizer will be available in each room:
    1. All clients will be asked to spray their bed AFTER their session, but will not be asked to wipe the bed. By spraying and not wiping, it will allow the disinfectant to sit on the bed for several minutes.
    2. Our employees will then spray the entire bed again, and wipe down.
    3. When going into the bed, a client will then have the option to clean it for a 3rd time.
    4. Our employees will spray and wipe all door handles, hooks, shelves, and stools after each session.
  4. CLIENT TOWELS. All clients will be asked and expected to return their dirty towel to the towel hamper after their session.
  5. CLIENT LOTIONS. Clients are asked to retrieve and replace their stored lotions. We will no longer store eyewear without it being attached to a lotion.
  6. WASHROOM. Our washroom will be fully cleaned a minimum of twice a day.
  7. PAYMENTS. We are adding a separate pin pad for client use only (so you key in the amount on one pin pad, and they tap/insert card on a separate one), which will also accommodate contactless payments (ApplePay, Google Pay, etc). We will request all clients pay with debit/credit, and not cash, but will accept cash if there is no other option.
  8. BIOMETRICS. We will be disabling our biometrics for clients. All clients on an auto-pay plan will need to provide photo ID if not recognized by our staff.
  9. COMPLETION OF TANNING SESSION. We are asking all clients to verify that the hallway is clear before leaving their room to maintain proper distancing when exiting via our hallway.
  10. APPOINTMENTS. We are asking all clients to make appointments, and to not arrive until a few minutes prior to your booked time. Online bookings are now available at www.sunscapetanning.com/reserve. We will accommodate walk-ins if we can, and then advise to make an appointment for future visits.
  11. LOBBY/WAITING AREA. Each salon location will have clearly marked seats/areas where waiting for an appointment is permitted. If the areas are in use, we request that clients do not enter the salon until a space if available.
  12. HAND SANITIZER. Will be provided at all salons.
  13. KIDS/PETS/FRIENDS. We will not permit anyone that is not tanning, to accompany a client into the salon.
  14. GLOVES/MASKS. These are not required, but clients and staff are welcome to wear if they choose. Worksafe BC has stated these are not required if proper distancing can be achieved.

ADDITIONAL EMPLOYEE POLICIES

ALL EMPLOYEES MUST:

  1. Comply with all instructions around our store policies
  2. Wash their hands frequently, and/or use hand sanitizer
  3. Take steps to minimize exposure while away from work.
  4. Advise management if you are experiencing COVID-19-like symptoms such as a sore throat, fever, sneezing, or coughing after which you must self-isolate at home for a minimum of 10 days from onset of symptoms, until your symptoms are completely resolved. Also advise if you live in the same household as a confirmed or clinical COVID-19 case who is self-isolating. Workers who have been exposed to anyone confirmed to have COVID-19, or to anyone with possible symptoms of COVID-19, should call HealthLink BC at 8-1-1 for an assessment and to determine any necessary next steps.

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